Terms of Service
Last updated: January 2025
1. Services
SlothSphere provides web design, development, and digital services including websites, e-commerce, branding, and ongoing maintenance. By engaging our services you agree to these terms in full. We reserve the right to decline or discontinue a project if requirements violate applicable law or our values.
2. Payment
Invoices are due within the period stated on the invoice (typically 14 days). A non-refundable deposit of 30–50% of the project value is required before work commences. Late payments incur a 1.5% monthly interest charge on the outstanding balance. Repeated late payment may result in suspension of services until the account is settled.
3. Intellectual property
Upon receipt of full payment, all final deliverables — design files, code, and content produced by SlothSphere — are assigned to you. SlothSphere retains the right to display the work in our portfolio and marketing materials unless you request otherwise in writing within 30 days of project completion. Third-party assets (stock images, fonts, plugins) are subject to their own licences; we will inform you of any restrictions.
4. Project scope and revisions
Each project is scoped in a written proposal or contract. Requests outside the agreed scope will be quoted separately. Included revisions are stated in the proposal. Additional rounds of revisions are charged at our standard hourly rate. SlothSphere is not responsible for delays caused by the client's failure to provide feedback, content, or approvals within agreed timelines.
5. Cancellation and refunds
Either party may terminate a project with 14 days' written notice. Work completed to the cancellation date is charged in full; the deposit is non-refundable. If SlothSphere terminates the engagement for any reason other than client breach, work already completed will be delivered and the unused portion of any payment beyond the deposit will be refunded.
6. Warranties and disclaimer
SlothSphere warrants that work will be performed with reasonable skill and care. We do not warrant that deliverables will be error-free or meet every subjective expectation. To the fullest extent permitted by law, all other warranties are excluded. Our total liability for any claim is capped at the total fees paid for the specific service in dispute. We are not liable for indirect, incidental, or consequential losses.
7. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the engagement. This obligation survives termination for a period of 2 years. It does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
8. Data protection
Each party will comply with applicable data protection law (including the GDPR). Where SlothSphere processes personal data on your behalf, the terms of our Privacy Policy and any Data Processing Agreement apply. Please see our Privacy Policy at slothsphere.com/privacy for details.
9. Force majeure
Neither party is liable for failure or delay in performance caused by circumstances beyond their reasonable control, including natural disasters, strikes, pandemics, internet outages, or government actions. The affected party will notify the other promptly and use reasonable efforts to resume performance.
10. Dispute resolution
Before initiating formal proceedings, the parties agree to attempt to resolve any dispute by good-faith negotiation for at least 30 days. If unresolved, either party may refer the matter to mediation before the Mediation Institute of Ireland. Formal litigation is a last resort.
11. Governing law
These terms are governed by the laws of Ireland. Subject to the dispute resolution clause above, the parties submit to the exclusive jurisdiction of the Irish courts.
12. Contact
Questions about these terms? Email us at contact@slothsphere.com